Privacy Policy

At Abbott Antiques we are committed to protect and respect your privacy in compliance with EU- General Data Protection Regulation (GDPR). This privacy policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This privacy policy applies to the use of our services and to our sales, marketing and customer account and contract fulfilment activities.

Who are we?

Abbott Antiques & Collectables is a small Business selling Antiques and Collectable items which is registered and operated by a Sole Trader and located in North Norfolk, the United Kingdom.

When do we collect personal data about you?

When you are using our services. When you interact with us in person, either through correspondence, by landline or mobile telephone, through our social media pages, or through our website. When we collect personal information from other legitimate sources, such as public or internet sources or social networks. We may collect personal data if it is considered to be of legitimate interest, and if this interest is not overridden by your privacy interests. Before data is collected we make sure an assessment is made, ensuring that there is an established mutual interest between you and Abbott Antiques & Collectables.

Why do we collect and use personal data?

We collect and use personal data mainly to engage in direct sales, direct marketing and customer service. We may use your information for the following purposes: To send you marketing communications which you have requested. These may include information about our stock items and restoration service, events and promotions, and of our associated partner The Antique Store, its stock items and services, through email, written correspondence or verbally. This communication is subscription based and requires your consent. To send you information about the stock and services that you have purchased from us. In order to perform direct sales activities in cases where legitimate and mutual interest is established. Reply to a ‘Contact Us’ or other web forms you have completed on the Abbott Antiques website or in respect of information with regard to Sum-up or Paypal payments or as received from other payment collection agencies. To follow up on incoming requests (customer support, emails, chats, or phone calls). To provide you with access and services related to Abbott Antiques. In order to perform contractual obligations such as order confirmation, invoices, reminders, and similar. The contract may be with Abbott Antiques directly or with another collaborative Antiques partner. Notify you about any disruptions to our services. Contact you to conduct surveys about your opinion on Abbotts Antiques products and services.

What type of personal data is collected?

We collect a name, phone number, title, an email address and other information, related to sales or services. We may also collect feedback, comments and questions received from you in service-related communication and activities, such as meetings, telephone calls, letters/documents, and emails.

How long do we keep your personal data?

We store personal data for as long as we deem it necessary to fulfil the purpose for which the personal data was collected, whilst also considering our need to answer your queries or resolve possible problems and to comply with legal requirements under applicable laws. This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data which we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymised.

Your rights to your personal data

You have the following rights with respect to your personal data: The right to request a copy of your personal data which is held by Abbott Antiques. The right to request that Abbott Antiques corrects your personal data if it has been inaccurately recorded. The right to request that your personal data is deleted when it is no longer necessary for Abbott Antiques to retain such data. The right to withdraw any consent to personal data processing at any time. For example, your consent to receive e-marketing communications: if you want to withdraw your consent to e-marketing, please make use of the link to manage your subscriptions included in our communication. The right to request that Abbey Antiques provides you with your personal data and, if possible, to pass on this information directly (in a portable and acceptable format) to another data controller when the processing is based on consent or contract. The right to request a restriction on further data processing, in case there is a dispute in relation to the accuracy or processing of your personal data. The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing. Any query about your Privacy Rights should be sent to infoabbottantiques@gmail.com

Do we share your data with anyone?

We do not share, sell, rent, or trade your information with any third parties.

Changes to this Privacy Policy

Abbott Antiques reserves the right to amend this privacy policy at any time. The applicable version will always be found on our website. We encourage you to check this privacy policy occasionally to ensure that you are happy with any changes. If we make changes that significantly alter our privacy practices, we will notify you by email or post a notice on our websites prior to the change taking effect.